How to Install VirusScan

For help or if you have questions or problems, please contact the Solution Center, 195 Durham Center, solution@iastate.edu or call IT Services at 294-4000.

These instructions are for installing VirusScan 8.6 on Mac OS X 10.4.6 through Mac OS X 10.5.8 only. VirusScan 8.6 is not supported on Mac OS X 10.6.

Table of Contents
About VirusScan
System Requirements
Installation Requirements
Downloading VirusScan
Upgrading VirusScan
Installing VirusScan
Uninstalling VirusScan
VirusScan Virus Definitions Files

About VirusScan VirusScan for Mac is an anti-virus application that helps you keep your Apple computer free of viruses, Trojan horses and other malware. VirusScan for Mac features On-Demand scanning, On-access scanning, scan and update scheduling, automatic DAT updating, and drag-and-drop scanning. VirusScan for Mac also integrates with McAfee ePolicy Orchestrator, versions 3.6.1 and 4.0 to provide you with a single point of control for your systems running VirusScan for Mac software. The VirusScan for Mac design is based on Cocoa, the specialized Mac OS X application environment. New Features Support for updating virus signatures (DATs) and scanning engine from ePolicy Orchestrator repositories Support for updating virus signatures (DATs) and scanning engine from HTTP and local repositories Support for specifying a list of FTP, HTTP, and/or local repositories for updating virus signatures (DATs) and scanning engine Support for VirusScan for Mac deployment and installation from ePolicy Orchestrator Support for installing HotFixes and Patches for VirusScan for Mac from ePolicy Orchestrator Support for proxy server authentication McAfee Agent 4.0 support Addition of Minimum Escalations Requirements tool Changes In This Release This release incorporates: 5300.2777 Engine HotFix 310020 Logon and logoff takes more time if you enable FileVault. HotFix 418573 Kernel panic occurs when you install VirusScan for Mac 8.6.1. HotFix 429432 DAT Update fails after Engine upgrades to 5300. HotFix 415230 VirusScan for Mac 8.6.1 policy page shows script error on French, Japanese, or German locales of ePolicy Orchestrator version 3.6.1.

System Requirements To install VirusScan for Mac software, you require a PowerPC or Intel based Mac computer, Mac OS X Tiger (10.4.6 to 10.4.11) or Mac OS X Leopard (10.5 to 10.5.8) Operating system, 512 MB or higher) RAM, minimum 90MB of free disk space. VirusScan for Mac integrates with ePolicy Orchestrator versions 3.6.1, and 4.0.

Installation Requirements Note VirusScan for Mac 8.6.1 does not co-exist with any other third party anti-virus software. Any such instance may result in unexpected issues. Ensure that you uninstall Non-Windows Agent (NWA) if already installed on your computer. In the Terminal window, type the following command and press Enter: /Library/NETAepoagt/cmduninst If you do not uninstall NWA before installing VirusScan for Mac 8.6.1, an alert appears at the initial stage of the installation process prompting you to uninstall NWA. The VirusScan for Mac installation stops if you have installed Norton, VirusBarrier or Sophos Anti-Virus software on your Mac OS X machine. Even after you uninstall Norton, VirusBarrier or Sophos, there might be files that remain on your system that cause problems when you try to install VirusScan for Mac. To resolve this issue, remove the following files (if they exist) before you continue to install the product. Sophos (SAVI.framework) Path: /Library/Frameworks/SAVI.framework Norton (NAVLibX) Path: /Library/Application Support/Norton Solutions Support/Norton Antivirus/Engine/NAVLibX Norton (NAVLibX.bundle) Path: /Library/Application Support/Norton Solutions Support/Norton AntiVirus/Engine/NAVLibX.bundle Norton Path: /Library/Receipts/Norton AntiVirus Application.pkg VirusBarrier (VirusBarrier.kext) Path: /Library/StartupItems/VirusBarrier/VirusBarrier.kext

Downloading VirusScan VirusScan is one of Iowa State's Site-Licensed software packages. If you are faculty, staff or a student at Iowa State, you can download the VirusScan installer from here (49.3 MB). You will need your Iowa State Net-Id and password to download this software from the Iowa State Site-Licensed Software Server.

Upgrading VirusScan You can upgrade to VirusScan 8.6 from earlier VirusScan versions (8.0 and 8.5). After the upgrade, the preferences are migrated from the earlier versions to the current version (v8.6).

Installing VirusScan If the downloaded disk image wasn't automatically mounted, then double-click on the disk image to mount it. Then perform these steps: Double-click on VirusScan.mpkg to start the Installer. Follow the on-screen steps to install the software. Read and accept the license agreement. If you do not accept the license agreement, the installation cannot continue. Click Install to perform the installation. VirusScan for Mac 8.6.1 can be managed through the McAfee ePolicy Orchestrator management software. The versions supported are: ePolicy Orchestrator 3.6.1 ePolicy Orchestrator 4.0 However, please note that the use of ePolicy Orchestrator is optional and VirusScan for Mac can be used as a standalone product. The "Standard Install" will install both: McAfee Agent for Mac OS X The McAfee agent is installed on target client computers and servers where it gathers and reports data, enforces policies and tasks, and sends events back to the ePolicy Orchestrator server. The agent runs in the background on client computers. It retrieves changes to policies and tasks from the ePolicy Orchestrator server, then executes the policies, and performs all scheduled tasks. When activity relating to products occurs on the client computer, the agent notifies the server. For example, if a virus appeared on the client computer, the information is sent back to the ePolicy Orchestrator console. This activity is invisible to the user of the client computer. VirusScan for Mac VirusScan for Mac is an anti-virus application that helps you keep your Apple computer free of viruses, Trojan horses and other malware.It scans files and folders and provides detailed reports on what it finds. It integrates with ePolicy Orchestrator enabling you to manage anti-virus policies, view reports, anti-virus events or virus activities in an enterprise environment. Using ePolicy Orchestrator, you can configure VirusScan for Mac on the target systems across your network. To change the the "Standard Install", click on the "Customize" button. The Authentication dialog box appears. Type your administrative credentials and click OK. A message notifies you when the installation completes. Click OK. Restart your computer after installing VirusScan. This will ensure that all VirusScan components start properly. VirusScan.pkg file to run the installer. The VirusScan installer installs the application inside the /Applications folder.

Uninstalling VirusScan You can uninstall VirusScan by using the uninstall file (VirusScan Uninstall.command) that is included in the downbloaded disk image. To uninstall VirusScan: Do one of the following: Double-click the VirusScan Uninstall.command icon. Drag the VirusScan Uninstall.command icon, drop it in the Terminal window and press Enter. To open the Terminal application, double-click the application located under /Application/Utilities. When prompted to do so, type your administrator password and press Enter. (No characters display when you type your password.) When the uninstallation process completes successfully, a message displays in the Terminal window to show the VirusScan software has been removed from your computer.

VirusScan Virus Definitions Files You should configure VirusScan 8.6.1 to perform automatic updates via VirusScan's eUpdate feature.

Last updated September 11, 2009